A BC couple waited for weeks to get the stays in their Stillbourne daughter. Then, they had been invoiced for his post-mortem

Nick Bordignon was still deeply deeply in grief over the death of her baby daughter when an envelope by the Provincial Health Services Authority (PHSA) converted into her mailbox.

It was addressed to the infant whom he and his wife named Makayala Popi, when he was given after an ultrasound at BC Children Hospital four weeks ago, showing that the child was killed.

Inside was a challan for the cost of a corpse examination and an item list of tests conducted by a coroner – a bill PHSA has since admitted that the boarding was never seen.

And to make the cases worse, the letter was indicated that Makayala’s body was still in the morgue – two weeks after the body examination and about a month later after he was still congenital.

“I remember that just stood in mistrust … and the initial confusion turned very quickly,” said Boardingan, who worked as a police officer.

“I am not a fool, I have seen the autopsy, they are not beautiful … It was a soul-torn and is just wrong…. This is fine, okay, so if it is a list of an item, it means that the autopsy has been tested. Where is he?”

‘Who to say that it cannot happen again?’

CBC News has learned that the concerns of both the Bordeignons about the release of invoice and Makayala’s body are now being investigated by BC’s patient care quality review board – the body assigned the task of reviewing complaints about health authority policies and procedures.

The story throws light on the fact that experts say that it is a lack of standardized care when it comes to Stillbarth, resulting in errors that can already hurt unhappy families.

Bordering ‘birth or Stillbarth is not the first BC family to experience delay in achieving the body of your child – a situation that is clearly complicated by disagreement, which is eventually responsible for the child to deliver the child.

The Society of Obstatrians of Canada and President of Gynecologist, Dr. Lin Murphy-Kalbeck says that the experience of Burdigons is a sign of comprehensive problems in the system.

He told the CBC, “This terrible story speaks only on a big issue of not having things.”

“The system is not accepting the gravity of what has happened and there is no system in place so that no parents will never go through it.”

Bordignon says that Makayala was already “unsafe”.

“These other things have been added to it, invoices, delays in returning to us, these are things that already harm the terrible experience,” Bordignon said.

“Even if it is an error, who is it cannot be again?”

‘Error in coordination’

After being born on 25 September, 2024, Makayala’s body with her body in the coming hours, Bordignan says he and his wife Laura praised his brunette hair, big legs and “super cute” nose.

He also agreed for a dead body examination which can help him learn more about being wrong.

“We look in this way because he will protect his future brothers and sisters with this knowledge,” Laura Baldingon said

The family says that they were told that Makayala’s body would be transferred to the morgue of BC Children Hospital for a dead body. He believed that he would then be immediately shifted to the funeral house, which the boardigons had chosen to collect their remains.

Nick said, “Walking out of the hospital after birth without a child is a soul-oriented.”

“We know that she is not coming home the way we want she to come home, obviously. But when she would be home, she would be safe. She will be with her parents.”

According to the challan, Makayala’s body examination was conducted on 7 October.

In a letter to the family, PHSA apologized and reversed the challan.

After receiving the challan in the mail and calling the hospital, the process of getting the house of Makayala got home quickly. Makayala’s body was released and transferred to the funeral house, where she was cremated.

Not the first time

Bordering told the CBC that he just wanted a clear understanding of what went wrong.

The couple started the Provincial Health Services Authority by filing a letter and asked to filter the challan and to prevent reworning this way to make changes for the hospital.

In a letter, the PHSA apologized for the challan and said that the allegations of the dead body were reversed.

But Bordignins say they were not satisfied that the same thing would prevent the same thing from re-having the hospital’s reaction and requested a meeting with the leadership. He has been given a chance to do so in June.

Now this issue has been extended to the Provincial Patient Care Quality Review Board. The board says it is experiencing a “backlog” and estimates that the review may not be completed for several months.

This is not the first time that grieving parents have lost their child’s remains in wrong communication.

In 2022, émilie Negaban says his child’s body was unnecessarily left in the morgue for eight weeks.

Negaban gave a letter to the CBC that he received from PHSA patient Care Quality Office, when he filed a complaint that how long his son was left in the morgue. The letter promised to standardize the procedure to reduce the risk of rebuilding.

“It is disappointing to see that another grieving family had already gone through it. They took appropriate steps to try to get that preventive measure,” said Nick Boardingan.

In a statement to the CBC from Ruth Appana, BC Women and Executive Director of BC Children Hospitals, organizations apologized honestly to the two families and said “We take these matters incredibly seriously”.

The statement said that hospital leaders are taking action and “We have the responsibility of learning and trying to improve from families.”

‘He is back home’

As a maternal fetal medical specialist, Murphy-Kalebac wants a more strong system that is working to prevent Stillbarth by supporting families such as Burdigon in his grief.

“If You have a system where you are looking from the beginning to the end, and it is dealt with the same respect and the same process every time you will hear such stories, “he said.

The UK and Australia have adopted the National Mourning Care Guidelines for families after Stillbert. He has also adopted the national action plans to reduce the number of Stillbirth due to being in the first place.

Even the definition of what matters as a birth is not standard in nations.

A Stillbarth in the UK is defined as a loss after 24 weeks – which determines the rate of about four deaths per thousand births.

In Canada, where Stillbarth is defined as a loss after 20 weeks, the rate is nine deaths per thousand.

Murphy-Kalbeck has been asked by Otawa to help develop a national action plan on Stillbarth. She guesses from the World Health Organization that 30 to 40 percent of Silling is truly worthy of stopping.

“As a country, we are not addressing it to such an extent that it needs to be addressed,” he said.

In the first week of November, Bordignans raised the ashes of Makayala from the funeral house of the funeral on the rainy day.

He chose a small heart -shaped purple urn for him with a silver butterfly. Laura protected it under her jacket. The couple caught the box and cried.

“We are now on her mental,” Nick said. “She is back home.”